At Co-op Probate Services & Later Life Planning (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, coopprobate.co.uk.
- Who We Are
Co-op Probate Services & Later Life Planning is a trading name of GLCS Probate Services Ltd, registered in England and Wales under company number 16260877. Our VAT registration number is 491 8067 63. We are licensed through the Council for Licensed Conveyancers (CLC) under licence number 14742.
- Data We Collect
We may collect and process the following types of personal data:
– Name and contact details (e.g. email, phone, postal address)
– Information submitted through contact forms
– Details relating to probate and estate planning
– Website usage data (via cookies)
- How We Use Your Data
Your information may be used to:
– Respond to your queries or service requests
– Provide legal or probate services
– Manage appointments or communications
– Improve our website and customer experience
– Comply with legal obligations
- Legal Basis for Processing
We rely on the following legal bases under the UK GDPR:
– Performance of a contract
– Consent
– Legal obligation
– Legitimate interests (e.g. improving services)
- Sharing Your Data
We may share your data with:
– Our legal and professional advisers
– IT and web service providers
– Regulatory bodies (e.g. CLC) where required
– We will never sell your data to third parties.
- Data Retention
We retain personal data only as long as necessary for the purpose collected, or as required by law (e.g. for financial or legal recordkeeping).
- Your Rights
Under UK data protection law, you have the right to:
– Access your data
– Correct inaccurate data
– Request deletion
– Restrict processing
– Object to processing
– Data portability (where applicable)
You can exercise your rights by contacting us at info@coopprobate.co.uk.
If you are unhappy with how we handle your data, you can contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.
- Contact us
Data Controller:
GLCS Probate Services Ltd
The Beehive Building,
City Place Beehive Ring Road,
Gatwick,
RH6 0PA.
Email: info@coopprobate.co.uk
Telephone: 0330 838 3111
Effective Date: July 1st 2025
